The reply address specified when launching your email is the address our system uses to redirect customer replies. To change the email reply address after your email has been launched follow these steps.
Login to your account
Go to Emails | Sent Emails and click on the name of the email
Under the Dashboard tab click Edit Reply Address from the links on the left
Enter a new reply email address and Save
Email replies from customers that have “unsubscribe” or similar text in the subject line are not forwarded and are processed as unsubscribes in your account. Additionally, automated out of office email replies are not forwarded along to the email reply address.